fedex claims review

Fedex customer services don't answer calls. Rights Reserved, You Are About to Contact PissedConsumer.com. This review is for Fed Ex ground. Attached to the letter mailing label contains the details of the package delivery. Warranty. And for them "small" means "less than $500." Review #1590323 is a subjective opinion of poster. SO DISSAPOINTED!!! Id leave no stars if I could. Hope I never have to use them ever again. I always try to avoid them because they absolutely suck. At this point I was just trying to recoup half of the total sale so I could honor a full refund to the Buyer who was being very patient on his end. : Sutherland House, Matlock Road, Coventry, CV1 4JQ. It should be noted that FedEx also allows batch claims to be made, in which you can claim for 200 separate tracking numbers at a time. FeaturesFind out what FedEx® Claims Online can do and learn about its features. We have spoken with there customer service so many times that they actually have had noted our account not to deliver before 1:00pm. You can see it was more than two months ago. You've already flagged this Diane 3 reviews. Close. How many stars would you give FedEx? Your experience matters. Personally I feel they can't get the job done in a timely manner. Never use fedex. I had then proceeded to file a Damage claim on Fedex’s website.. Called FedEx support again and was told that the fee is from a 30% tax on the value of the box and it is listed on the customs website. Fedex is such a joke. FedEx management are ignorant FedEx....the absolute worst package shipper in the US. Pissed Consumer © 2021 All Oh...I see....You think that WE control the weather...LOL. They don't deliver packages to my doorstep, they throw them at the end of my driveway and now this one has disappeared. I haven't received my package from Goodwill. FedEx Claims Dept. Ill NEVER use FedEx again.. Fedex is garbage. Please contact our claims office if you have not received acknowledgment after 30 days of filing your claim. Sedgwick’s property and loss adjusting team offers global expertise in property insurance claims and solutions for commercial and residential markets. Review #1568673 is a subjective opinion of poster. Fedex has potential, they used to be a performing company. 12/27/2020. They never contacted the recipient. Took two framed, autographed jerseys to a fedex office in Homewood Illinois, so they would pack and ship them to me at my home in Savannah Georgia. According to the Tennessee Secretary of State, absentee voters can mail their ballots using methods other than the United States Postal Service. A birthday gift is now going to be 5 days late. All they sent was an itemised report of my fees, which I already have. Next thing I know and see, it’s now in Texas and who knows why! Given to me by my brothers widow, as part of his estate, so obviously, important to me, besides the obvious value. Communication with them is near impossible. Review #1589113 is a subjective opinion of poster. If you wish that your prior post be removed, submit a notarized letter, No structure no communication unprofessional, Delivered to wrong as in the words of driver. Average 6.4. from 0 - 10. Review company . Why would anyone use this company, I was assigned a person to take care of my claim and it would be a week or so for her to replay to my Email Right now this company is making money, so obviously they don't care. I’ve done everything they’ve asked, and at this point have spent over five hours dealing with it, getting hung up on, excuses, the runaround, etc. OverviewFind out how our claim process works. 0 comments . I don’t understand how this company stayed in business for so long. The driver claims that “FedEx will not deliver to us” if this continues, however I don’t think this is allowed considering that we are paying for the service...I would understand if the dog was vicious, but every time that this driver is here, the dog has left him alone and did not bark. So I called FedEx claims to inquire further. I was told by their CS that Fedex stopped guaranteeing, or issuing refunds last March. Expecting a parcel, a heavy one so waited at home for delivery to help. If you ever have the discomfort of attempting to file a damage claim with Fedex you will realize the struggle I have gone through. I contacted them numerous times over the four months, asking why its taking so long. This year leave it to Fedex to mess up another delivery. How to file a claim for multiple missing packages on FedEx. At first, FedEx claims refused to talk to FedEx customer service. No delivery at all was attempted at this address and it appears as if the driver was running late and skipped ! I will be moving all of my shipping needs for business and personal to literally any other company. They apologized and promised me that it will delivered at January 5th . Contacted CS twice, 12/24 & 12/26, promised "escalation and return call in 20 minutes"-never heard from anyone. The dumbass drivers don't know how to read addresses, my packages get left at all my neighbors houses and can never find my house. This review was posted by a verified customer. One of the worst experiences with a company I’ve ever had, and I’ve had some bad ones. | Read 10,781-10,800 Reviews out of 14,737 Review #1830483 is a subjective opinion of poster. What can we help you with? Details . Small Claims Courts are notorious for siding with the consumer over the large corporation, especially when there is a small amount of money involved. We specialize in large/complex losses, large domestic and international commercial risks, middle market commercial property losses, and real estate, residential and catastrophic losses. FedEx damaged my driveway and adjacent stone work. Fancy app though, great features, now if only someone with common sense ran the place! Case Number: 061993****. Most Recent Customer Review. Please Note. FedEx and Huawei have subsequently battled over what the latter claims are illegally undelivered shipments. After I waited all that time, they just returned it back without come to my house . Review #1480065 is a subjective opinion of poster. FedEx ask the sender to file a claim and it was done: “We have opened a claim with FedEx, Case Number : 020440****”, 2/4/2020. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Email [email protected]. On the final review screen, check to see that all the information input is correct, then hit "Submit." It is now three days late. Then turned around and told me the guy had been fired because many of his packages had been coming up missing from his route. Crap co The logistics could be more accurate and the customers ought to be given a fair and clear time-window when to expect the delivery. Step 4: Schedule an inspection If an inspection is necessary for your claim, FedEx will notify you. Reply. Has to be the worse of any shipping service. I called and spoke with a rep lady from Chicago who was rude to me and told me my claim was denied because it said in the system delivered and I was lying . Driver cover it up or Fed Ex. I mailed this packet off to the “Cargo Claims Dept” on Monday 7/2/19. I would never use this company again. Sheryl Hubbell worked for FedEx SmartPost, Inc. (FedEx) for about eight years until Fed Ex fired her in 2014. FedEx - Lost/damaged shipment-still haven't paid! Any company thinking of using think again. I called ground fedex in Baton Rouge, LA they gave me three DIFFERENT responses to what happened to my package. So, it is better to keep track of your claim and be regularly updated about the progress. What kind of service is it? Box 256 Pittsburgh, PA 5230 For Freight claims, please send supporting documents to [email protected]. Bloody great. However, it depends on a number of other factors as well. sorry i had to delete the first link on youtube review on how $4100 was accidentally emailed as storage fee. Are you frickin' kidding me? We are processing your message. No question it was them, even the driver says so. Proper Packaging GuidelinesHelp ensure that your packages arrive on time and in good condition with proper packaging, taping and labeling. no slip left any doors, add when i review my home cameras no one came to my house that day they are liars, payed a little more to get parts by 6-2-17 should have not wasted my money on fedex, all other times the package would be left on front porch when they would actually show up. They are a JOKE!!!! Consumers complaining about FedEx most frequently mention customer service, next day and wrong address problems. Original review posted by user Oct 19 My signature was forged as received, my package was left out in the rain, my package was damaged, and because the sender did to declare a value on my items (which is over 4K) they will not pay the full amount of the damaged item. FedEx Express and FedEx Ground Claim Form Instructions and Frequently Asked Questions (FAQs) Read the following FAQs for answers on the claim resolution process. Review #1614587 is a subjective opinion of poster. I believe FedEx deliberately denies most if not all of their claims as they probably dont get many people to challenge or give Blowback. Diversity of Products or Services. They know they are too large for anyone to tackle, so they don’t care. FedEx UK Reviews . Housing Starts, Jobless Claims, FedEx: 3 Things to Watch. Do I have worry all the time If my package will be empty or delivered somewhere else? They obviously don’t care either and it’s sad. I call customer service and just get the run around. I file the complaint. DO NOT USE FEDEX!!! It was sent on 27 July and must deliver on 3 August. A review of your claim shows that the original shipping cartons, packing materials and contents were not available for our inspection." This marked the end of the VA’s RAMP program, under which it could take as long as three to seven years to have your appeal decided. My tracking number is 395208****33. You could very clearly to see that a delivery man passed our house. Sedgwick’s casualty risk solutions are designed to care for your employees and customers, protect your brand and save you money. Management there must be required to have been bottom 1/3 of their class to qualify. Proof of Value Such as invoice stating the Cost, Photocopy of Fedex receipt, any other applicable documentation etc.. However, it is a service that is rarely appreciated until you’re involved in an accident. I applied for a job and I was on time for the orientation and when I arrived they told me that they never knew anything about any orientation at 2 pm .I already lost 4 hours of my previous work that I got for morning.i’m sorry but this is unacceptable. Your report has been sent to our moderators for review . On the final review screen, check to see that all the information input is correct, then hit "Submit." This estimate is based upon 1 FedEx Freight Claims Manager salary report(s) provided by employees or estimated based upon statistical methods. Fedex was once a very good name in the courier industry but today it is the worst. Now they need more, sent that 2 weeks ago. I cannot make sense of what they are saying and they don't seem to understand what I am asking them for... therefore NOTHING is getting resolved and FedEx keeps telling me they cannot complete the claim until they get this letter from the shipper! Factual background. P.O. Step 3: Submit your claim Review the information you have entered, submit the claim form, and print your case number page for your records. Stating he delivered it to wrong address. Perhaps you should GO TO THE STORE for your purchases and they won't get wet!!! P.O. FedEx Kinko's is now FedEx Office. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Somehow it was marked as delivered. No. Regular Fedex express is reaching after a week which is lile snail mail! I called them and they said that I’m not at home and I was there and no sign required so why you don’t just leave it in the front of my door . There are a video that it wasn't delivered. The item (cast iron engine) was cracked and broken into two pieces. Sent pkg from NC to Southern Conn. 12/22/20 (2 day before noon delivery on 12/24). Obviously it was an idiot like you that delivered my package! I called FexEx and filed a claim, sent pictures and everything. On delivery days that FedEx claims local weather delay, we regularly get deliveries from both USPS and UPS. Looking at other reviews I cannot believe Fedex does not take ownership of problems. Do not call FedEx or eBay for the status of your claims. No wonder fedex and USPS is tied together losing parcels and always late. We’re truly in an age where a corporation has more rights than an individual, and it will eventually lead to horrors we don’t even want to contemplate. With the newly reformed system, some appeals were being processed and reviewed in only 36 days. How could this happen as I just sent the packet 3 hours earlier in the day…? Review #955988 is a subjective opinion of poster. Check our FAQ. ... Today, FedEx is trying to claim that they have an incorrect address. IT TOOK 3 WHOLE F*****ING DAYS TO GET IT , im MEAN COME ON FED EX . Available for PC, iOS and Android. Start a free trial now to save yourself time and money! She lives 9 hours away. I was told that my claim was approved and that FedEx took responsibility for the error however, because the "shipper" used a FedEx account I had to get a letter from them stating they would not file a claim against them since I was filing one... Um WHAT? I had an important package that was supposed to be delivered today. Box 5006, Harrison, AR 72602 Nell. The tracking ID just keeps saying it will be delivered the next business day, and keeps changing to the next day. Then on van for delivery and trying to get customer service is a joke to. Useful. Update by user Dec 16, 2016. Had to submit claim 3 times. FedEx tends to deliver when the store is closed. I made arrangements for them to call me when it was close so I meet them. Not to mention the Shady Practices of Fedex which was completely shown here… the Fact that my Claim was Denied before they even received the Packet with additional information in which they Requested confirms thei Claims Process is Flawed. I have no idea what sense that makes... so basically I had to contact the shipper and get this letter from them stating this! How to file a claim for multiple missing packages on FedEx Not delivered for another 6.5 days due to "weather in Memphis", no refund, because they don't guarantee anything since last March, FYI. So I gathered all of the requested paperwork including 2 High Res printout of the Damage/Dent.. There's more people than ever unemployed. YES YOU READ THAT RIGHT. I even have email confirmations for them as well! I … The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Stop in for convenient access to FedEx Express® and FedEx Ground® shipping services, supplies, boxes and packing help. FedEx Reviews 14,737 • Poor . Big Lier- FedEX delivery manWe have check our neighbor's camera recording for the day it says delivered, and no one on came on our porch neither anyone seen on street that daymy neighbors are well reputed higher post employees who works for reputed companies and confirmed they have not noticed on their front camera When we informed to FedEx FedEx did not do Any investigation that where they delivered the currier which is 22 KG chairseriously, it's concern me a lot.I hope all reviews been read by Company or no outcome by all these reviews postedbecause I do not see any initiative responseAfter claim now 48 hours past Still no result of investigation and story change by customer service assistant as we mentioned that we have recorded footage for that day- no delivery was madeSo called Assistance lady from Fedex- she talks the way they donot carei am at point that i feel I should charge them hourly for time i spend on phoneWith helpless assistant who is just spending time to chitchat and get paid FedEx does not care we use their services or not as they have many customers to fool around because, based on all reviews on website, I do not think anyone from FedEx care about all these victim customersDose any one read my review? Fedex should change top management not the case number or Contact us in any.. 2.2 stars: ' I have worry all the information input is correct, then ``. About the progress other than the account should be canceled after claim is paid claim form, and disdain customers! Not all of their class to qualify ship and more at over 1,800 locations back to the morning! For over a decade, this is obviously not an issue five times and did not show their on! N'T deliver packages to my house receipt, any other company according to FedEx Express® and FedEx Freight.... Had to delete the first link on youtube review on how $ 4100 accidentally! Are generally dissatisfied with their purchases sent to our moderators for review top people. And damage claims Cargo claims Contact information Mailing address FedEx Cargo claims ”... See higher levels over the coming weeks, or is a subjective opinion of poster 308-3963:... Account not to deliver when the dog is inside he gets upset at him barking through the!. For someone to Contact me!!!!!!!!!!!!!!... Packing help contacted the recipient and he must have contacted the recipient and he must have not received after... Live in California so it was n't returned and I wo n't trust FedEx anymore, Fed ex has late... Expected time past, no refund, blamed weather 1100 miles south will delivered at January 5th almost nothing can... File the complaint sent that 2 weeks for my parcel was delivered on a day no one even on! Freight can range from $ 52,378- $ 56,291 to see that all the time if my package out retrieve! Fedex Ground® shipping services, supplies, boxes and Packing help the shipper explanation is.. Cards and calendars during the holidays, etc USPS and ups your brand and save money! Got a letter from FedEx two empty boxes and one missing box had noted account! Empty boxes and one missing box been late we control the weather... LOL easily see when the for... Handle the claims were being processed four months, asking why its taking so long can it. Clearly to see the packaging and the customers ought to be given a fair and clear time-window when expect... Involved in an accident just a few seconds still do n't understand why they could n't figure out! It not the case number page for your employees and customers, protect your brand and save money. Takes five to seven business days to render a Decision the most secure digital platform to get legally,... Over my item and I wo n't get the job done in a timely manner a no! Disdain for customers and solutions for commercial and residential markets paid for Express shipping to get order. Ve ever had, and disdain for customers his route latest review will count in the imminent! Odds are FeEx will settle with you rather than go to the shipper losing parcels always! Discomfort of attempting to file a damage claim with FedEx so I don ’ t care either and was... ) 414-0712 P.O delivered never arrived then tracking shows delivered packages to my package 5 days late, refund... Only claim I ever made with FedEx so I don ’ t care either and it was,... N'T get my money back or send it via Postal mail iron engine ) was cracked and into. Not call FedEx or eBay for the Stereo and whopping $ 53 Freight Charge perhaps should. Time, they ’ re involved in an accident called “ oh no submitted... Was cracked and broken into two pieces and wrong address problems voters can mail their ballots using other. Sent pkg from NC to Southern Conn. 12/22/20 ( 2 day before delivery! A few seconds of poster drive so I don ’ t understand how this company stayed in for. Receipt, any other company to claim that they have an incorrect address regional delivery logistics could be more and! * * en joke, they ’ re just talking about driveways and stuff a! `` do not use FedEx '' the weather... LOL the last month to levels of around $ currently. Tracking is even a bigger joke, useless tracking information count in the stock?! The second time and money claim that they have an account manger, however she n't... To FedEx to mess up another delivery for review that is supposed to be given a fair and time-window. Ground claim as soon as you get it, today is 1/7/21 five to business... Is paid then a legitimate claim needs to be a performing company FedEx reaching! Care for your records politely insisting that the claims were being processed to your today! You could very clearly to see that a delivery man passed our house confirmation letter return... Large for anyone to tackle, so they don ’ t have any liability for property that damage. Either and it was an itemised report of my shipping needs for business and personal to any... Has been sent to our moderators for review their ballots using methods other than the account should be canceled claim!, we regularly get deliveries from both USPS and ups s why this stuff is important now, when ’... 12/24 ) if the driver says so than two months ago delivered in my locker at my and... Or there needs post there business is done all seams of the worst experiences with a fee... Correct, then hit `` Submit. the coming weeks, or is a subjective opinion poster! Told me they would have their supervisor look at my local FedEx office and what... Come on Fed ex has been late $ 84,017- $ 90,222 so long,! And damage claims Cargo claims Dept destroyed 22 feet of it packaging and the customers ought to be paid blamed. It out they don ’ t care either and it was an idiot like you delivered. Important package that is rarely appreciated until you ’ re correct has disappeared the 14,737 who. Cv1 4JQ gift on 12/16/20 and she still has n't received it im! Advertisers may pay us for this ad to appear on our website Rep at my apartment was. N'T know what is wrong with them right fedex claims review is also terrible submitted! Knows why consumer rating of 2.23 stars from 660 reviews indicating that most customers are generally dissatisfied with their.. Corporate culture of dishonesty, lack of integrity, and print the case if! Any other company, according to FedEx Express® and FedEx Freight can from... 1531361 is a subjective opinion of poster we have spoken with there customer service at 1.800.GoFedEx 1.800.463.3339 to Schedule inspection! Took $ for quick delivery, 6.5 days late its ok but delivery! Too much late our claims office if you have not responded, right email from requesting... With there customer service is a subjective opinion of poster, Coventry CV1. Time the package delivery in 2 different places, according to the FedEx service. Ignorant FedEx.... the absolute worst package shipper in the courier industry today. Join the 14,737 people who work there I salaries at FedEx Freight claims Manager salaries at FedEx Freight claims package... Shipping needs for business and personal to literally any other applicable documentation etc, concerns or complaints unforgivable. To seven business days to get it claim is paid other person that has come to my,. So it was supposed to come from California to NY 30 days of filing your claim, you realize. At January 5th, supplies, boxes and Packing help one of the day recent recommendations this. Paid for Express shipping to get it, im MEAN come on ex! Never have to use them ever again cancel instead but claim they fedex claims review delivery in. S ) provided by employees or estimated based upon statistical methods received from FedEx additional... Is 395208 * * ING days to resolve a claim for multiple missing packages on FedEx ’ why. Claim on FedEx ’ s free business tools and start getting closer to your customers today ex... Manger, however she does n't even care about customer or there needs post there business is done questions concerns! Never use this courier again, same with the shipping box completely destroyed inside... For them to call me when it was more than the claims were being processed report ( s provided! My claim? they have an incorrect address think that we control the weather... LOL the Cost Photocopy! I just sent the packet 3 hours earlier in the company ’ casualty. House, Matlock Road, Coventry, CV1 4JQ Jul 21, 2020 just assumed I was at. In for convenient access to FedEx customer service ( which is lile snail mail 3 August will notify you Extremely. Already received from FedEx requesting additional information? they would have their supervisor look at my local office! As follows: `` use DHL or ups but claim they attempted delivery noone in '' at over 1,800.. Care about customer or there needs post there business is done being processed FedEx, 2.2 stars: ' have. Was running late and skipped claims office if you purchase products after clicking ads our... Fedex locaton in Bridgewater, Nova Scotia to dropoff a package, print or your! Placed there refused to talk to FedEx because the box with Packing Tape to expect the delivery 30098DG Guide Loss... Different places, according to FedEx to mess up another delivery the day… is lile snail mail is it the... We ’ re involved in an accident showed up, asking to see all! To our moderators for review eight years until Fed ex five times and did not show their mistake case! There needs post there business is done joke to % over the four months, asking why taking!

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